Nathan Virtue
posted this on Jan 20 12:38 pm
Zendesk who provides our helpdesk support software, will have a two hour long scheduled outage on Saturday January 21st. During this outage they will be performing maintenance on their primary databases.
During this time period, our helpdesk site will not be reachable, and emails to helpdesk@mygazines.com may not auto generate the tickets as usual. If you have an emergency during this time, please call 1-888-694-2946 EXT 2 and leave a message. Otherwise please submit your emails after the maintenance is completed at 3PM ET.
Thank you!