Knowledge Base/1.0 My Account/1.2 My Master Account

Trash Can - Recover Deleted Issues

Nathan Virtue
posted this on August 21, 2011 11:42 pm

As a master account holder, you have the ability to recover accidentally deleted issues that were deleted within the last 24 hours, but deleted after the 12 hour recovery grace period.  In these cases, an epub upload Upload would not have been recouped back to the account.  Recovering these deleted issues will not recoup an Upload to the account, only take the issue out of the trash can and place it back in the account/title it started from.

For these deleted issues, you can also download the full PDF for that issue if you do not need to fully recover the issue.

To access any recently deleted issues, within 24 hours, log into your master account and click ont the Trash Can icon in the master horizontal menu bar.

You will see a list of all recently deleted issues and you can do following actions:

  • Download PDF for deleted Issue: Click on the Adobe PDF icon to download and save the PDF to your local hard drive.
  • Recover Deleted Issue:  Click on the arrow to recover the issue and all enhancements associated with it back to the original account/title

Master Account - Trash Can Screenshot

Trash_Can.png