Nathan Virtue
posted this on July 01, 2011 09:49 am
If you have set up any titles to automatically upload your documents VIA FTP schedule(Edit Title>Automation), you can access a report that shows the status of all attempts.
Just view your account profile and click on the "FTP Schedule" tab.
Choose the data range for your report, and any specific search terms and click "Search"
In the results you will see the Scheduled FTP jobs that have been attempted and the status/result of those attempts.
The attempts column will indicate how many times our system has tried to access your FTP server to upload your PDF.
After 3 failed attempts, the system will not try again and you will be required to either reschedule your FTP job at the title level OR complete your upload manually.

The completed jobs will show a status of SUCCESS, but be sure to check for any status of ERROR as this means your upload was not completed successfully.
A click on the ERROR link will display a popup showing you the attempts made and the reason why the job was not successful.
